Useful contact details:

The British Tinnitus Association (BTA) also has information about support groups and products.

Helpline: 0800 018 0527

Text/SMS: 07537 416841

Office: 0114 250 9933

The Royal National Institute for the Deaf (RNID): 0808 808 0123



Always visit A&E or call 999 if you have:

Tinnitus after a head injury

With sudden hearing loss in one, or both, ears

With facial numbness / facial muscle weakness

With vertigo-type dizziness (room-spinning feeling)

Sudden hearing loss (within 72 hours) in one or both ears should be regarded as a medical emergency – always visit A&E as a matter of urgency.

Rapid or worsening hearing loss (within 90 days) should be seen by Audiology/ENT within 2 weeks.

Never ignore issues with hearing as they can be symptomatic of other underlying and often serious medical conditions…

Roughly 1 in every 10 people that I assess requires an onward referral…

Further reading:

Jastebrof, P. J. & Hazell, J. W. P. (2004). Chapter 1.2, ‘Categories of phantom auditory perception.’ In: Tinnitus retraining therapy: implementing the neurophysiological model. Jastebrof, P. J. & Hazell, J. W. P. (Eds). Cambridge University Press: Cambridge (2004).